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Latest update from the Quality team - November/December 2021

Welcome to the Quality Team update


Product Development:
If you feel you need some advice or support on the development of a customised course, regulated qualification and/or QEL course that we don’t currently offer, please get in touch with our Business Support team via who will be happy to discuss this with you further.


Centre Assessment Standards Scrutiny (CASS):
We have had a busy few months with the roll out of new training for all our External Quality Advisors and Centre update sessions on our Centre Assessment Standards Scrutiny (CASS) strategy with an introduction to the new sampling approach which will commence in the new year. All centres have been emailed the online session along with the presentation to download, so please familiarise yourself with these updates.

There will be further training on Centre Self-Assessment in the new year and all centres will be informed of the upcoming dates shortly and we hope you can all attend. If you have any further questions, please email the Quality team on .

General updates:

Are your learner records up to date?
Did any learners leave or withdraw without achieving their qualification or units? Please withdraw them if they have.

Updated Policies
The following policies have been updated and are awaiting approval from the Access and Compliance Committee on the 8th December. Please check our website for the updated policies thereafter, and ensure you familiarise yourself with them:

  • Centre Recognition, Qualifications Approval and Withdrawal Policy
  • Conflicts of interest policy
  • Whistleblowing Policy
  • Final Award Board Policy and Procedure (Access to HE only)


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